WBX acknowledges that, while most people participate in gambling activities in a socially enjoyable and harmless manner, gambling can create problems for some individuals. The extent of these problems ranges from occasional over-spending to the development of pathological gambling addictions.
WBX seeks to create a responsible gambling environment and is committed to implementing and maintaining Responsible Gambling legislation and best practice for the benefit of our Members, staff and management.
Our Members can define their betting parameters by setting their own per order or total exposure limits.
All WBX Member Services employees are trained to sensitively and professionally deal with any Member who believes that they have a gambling problem. With comprehensive training to a Gamcare accredited level, WBX staff can direct such Members to the appropriate avenues for further help.
Do You Have a Gambling Problem?
To ensure both enjoyment and safety, WBX encourages Members to manage their gambling expenditure sensibly.
GamCare offers the following questions to help an individual decide if he/she has a gambling problem:
There are many organisations that can provide support and assistance to individuals who develop a problem with gambling.
The following websites offer advice and guidance. Each one has a help-line number and an email address that you may contact if you would like confidential advice and support.
In addition, all our Member Services staff have undergone GamCare training and are qualified to offer advice to individuals with gambling problems.
Managing Your Betting
It is not uncommon for Members who enjoy gambling frequently to overspend on their budget occasionally. We advise that specific budget plans be made to ensure your gambling expenditure is affordable.
Sometimes people deny the extent of their own gambling problems and seek help only in crisis. Be honest with yourself and if you think you might have a problem, set yourself the goal of not gambling for two weeks, or a month, as a test. If you are unable to do this, you could have a problem and might benefit from discussing your situation with a counsellor.
Limiting Your Personal Expenditure
WBX provides tools to help you control your gambling.
To set a limit on your Exposure Limit (Per Order) or your Exposure Limit (Total) click on the My Profile > Account Settings text. Enter your desired Exposure Limit in either field and click the Save button. For no Exposure Limit, the field should be left blank.
To control the amount you can deposit in a set period click on the My Profile > Responsible Gambling text. Select your desired period from the drop-down menu, enter your amount and then click the Set button.
If you believe you have a gambling problem or just wish to take an enforced break from gambling, WBX gives you the power to temporarily exclude yourself from gambling with WBX for up to a total of five years.
To Self Exclude click on the My Profile > Responsible Gambling text. Select your desired period from the drop-down menu and click the Set button.
Please do not hesitate to Contact Us if you require any further information.
If you would like to prevent access to other gaming, wagering or gambling facilities on the internet please visit www.gamblock.com. Gamblock™ blocks access to gambling sites on the internet. It helps problem gamblers avoid the dangers of unrestricted gambling.